Choose how you would like to contact us from the options below.
IMPORTANT NOTE: Summer office hours
Our head office will shut down for the holiday period from the close of business on Friday, December 22 and will reopen on Monday, January 8, 2024.
We will continue to accept online Skills Assessment applications, but we will not be processing payments until we reopen. Some of our staff will be working on applications over the holiday break, however, we will not be able to respond to emails and phone calls during this time.
Trade Occupations
Due to the Trades Recognition Australia summer shutdown, our last assessment outcomes for trade occupations for 2023 will be issued in the week ending 22 December and will resume from 8 January, 2024.
Priority Processing
We will suspend lodgements for our Priority Processing Service on Sunday, 10 December and resume on Monday, 8 January as soon as we return from the summer break.
This means the last day for Priority Processing applications to be lodged in 2023 will be 10 December.
This will ensure that all Priority Processing applications lodged in December and approved as eligible for the service can be completed in 10 business days before the holiday break.
Skills Assessment Support service
The Skills Assessment Support service will finish consultations for 2023 on Tuesday, 19 December and will resume on Wednesday, 10 January, 2024
Enquiries
Monday to Friday, 9am to 5pm AEDT except Public Holidays
International
For current applications
Business & industry enquiries
If you are a business, government or educational customer or have an inquiry.
Submit an enquiry
Worldwide office locations
Australia (Head Office)
Opening hours
Monday to Friday, 9am to 5pm AEDST excluding Public Holidays
International office locations
India
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
By appointment only.
Locations
C/o EPR Solutions Pvt. Ltd.
115, 1st Floor, Square One,
C2-Saket Place,
Saket District Centre,
New Delhi - 110017
China
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
By appointment only.
United Kingdom
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
By appointment only.
Useful links and information
Provide Feedback
The team at VETASSESS will gladly receive and respond to all feedback from customers in a professional, timely and respectful manner.
Find your nearest assessment location
We don't just have skill assessment teams in Australia, we also operate centres in India, the UK, China, South Africa and South East Asia to assess your practical skills, making your application easier when living abroad.
Process to appeal the final decision - Professional Occupations
You can ask for a review or an appeal of an unsuccessful Skills Assessment outcome.
Complaints policy
We understand that feedback from our customers and stakeholders is important.
Read our FAQs
If you have any questions, refer to our FAQs guide, or you can contact our customer support team at any stage.